Privacy Policy

Last Updated: January 15, 2025

Auto Service ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information about you in various ways when you use our website or services:

Personal Information

When you book an appointment, contact us, or use our services, we may collect personal information such as:

  • Name, email address, phone number, and mailing address
  • Vehicle information (make, model, year, VIN)
  • Service history and preferences
  • Payment information (when applicable)

Automatically Collected Information

When you visit our website, our servers may automatically log the following information:

  • IP address
  • Browser type and version
  • Pages you visit and time spent on those pages
  • Referral source
  • Operating system
  • Date and time of access

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you, including for customer service, updates, and marketing purposes
  • Send appointment reminders and service notifications
  • Process transactions and send related information
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity

Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • Vital Interests and Legal Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request copies of your personal information that we hold.
  • Correction: You can ask us to correct inaccurate personal information.
  • Deletion: In certain circumstances, you can ask us to delete your personal information.
  • Restriction: You can ask us to restrict the processing of your information in certain circumstances.
  • Objection: You can object to our processing of your personal information.
  • Data Portability: You can ask that we transfer the information you gave us to another organization or to you.

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Auto Service
742 Evergreen Terrace
Springfield, IL, USA
Phone: +1 (217) 555-0182
Email: [email protected]